A Ghost Channel is a frozen state that occurs when the channel owner leaves the channel.When a channel becomes a Ghost Channel, member management features like invitations and playlist additions/deletions are restricted, but existing members can still enjoy content through the player.
Once a channel becomes a Ghost Channel, it cannot be recovered.
{"docsConfig":{"$schema":"https://mintlify.com/docs.json","theme":"mint","name":"BGMS","colors":{"primary":"#0D9373","light":"#07C983","dark":"#0D9373"},"favicon":"/favicon.ico","logo":{"light":"https://mintcdn.com/dodlabinc/kv-L8L5VSmqMThQY/images/logo/logo.svg?fit=max\u0026auto=format\u0026n=kv-L8L5VSmqMThQY\u0026q=85\u0026s=ef26a01cacff22e9bd68ed439d3aa014","dark":"https://mintcdn.com/dodlabinc/kv-L8L5VSmqMThQY/images/logo/logo.svg?fit=max\u0026auto=format\u0026n=kv-L8L5VSmqMThQY\u0026q=85\u0026s=ef26a01cacff22e9bd68ed439d3aa014"},"appearance":{"default":null,"strict":true},"navbar":{"links":[{"label":"Support","href":"mailto:cs@bgms.live"}],"primary":null},"navigation":{"pages":[]}},"deployment":{"deploymentMetadataValue":{"subdomain":"dodlabinc","hasAudioNarration":false,"actualSubdomain":"dodlabinc","customDomains":["docs.bgms.live"],"gitSource":{"type":"github","owner":"dodlab","repo":"bgms-docs","deployBranch":"main","contentDirectory":"","isPrivate":true,"mountPath":"","label":""},"entitlements":{},"buildId":"6ae942237f3afdfa7b8a198f:success","clientVersion":"0.0.4067","searchFilterCounts":[{"language":"default","tag":"English","count":11},{"language":"default","tag":"日本語","count":11},{"language":"default","tag":"한국어","count":11},{"language":"default","tag":"Features","count":4},{"language":"default","tag":"機能","count":4},{"language":"default","tag":"기능","count":4},{"language":"default","tag":"Getting Started","count":3},{"language":"default","tag":"Others","count":3},{"language":"default","tag":"はじめに","count":3},{"language":"default","tag":"その他","count":3}]},"assistantConfig":{"enableAskAiButton":false,"enableStarterQuestions":false,"enableAskAiSearchBar":true},"basePath":"","hasChatPermissions":false,"hasWebMcpPermissions":false,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"rbac-expansion","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"full-page-search","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-sso-scim","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-signup","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"turbopuffer-dual-write","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-enabled","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"approve-review-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-metadata","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"sso-setup-deadline-banner","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"turbopuffer-serve","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"live-agents","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"comment-mode","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"googleFontsInlined":false},"customCss":[],"page":{"pagePath":"en/faq","slug":"/en/faq","pageMetadata":{"title":"FAQ","description":"Frequently asked questions about using BGMS","href":"/en/faq"},"description":{"compiledSource":"\"use strict\";\nconst {jsx: _jsx} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n p: \"p\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsx(_components.p, {\n children: \"Frequently asked questions about using BGMS\"\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{Fragment:_Fragment,jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){const _components={a:`a`,li:`li`,ol:`ol`,p:`p`,strong:`strong`,ul:`ul`,..._provideComponents(),...props.components},{Heading,Warning}=_components;if(!Heading)_missingMdxReference(`Heading`,true);if(!Warning)_missingMdxReference(`Warning`,true);return _jsxs(_Fragment,{children:[_jsx(Heading,{level:`1`,id:`frequently-asked-questions-faq`,children:`Frequently Asked Questions (FAQ)`}),`\n`,_jsx(_components.p,{children:`Common questions about using BGMS.`}),`\n`,_jsx(Heading,{level:`2`,id:`search-related`,children:`Search Related`}),`\n`,_jsx(Heading,{level:`3`,id:`search-doesn’t-work`,children:`Search doesn’t work`}),`\n`,_jsx(_components.p,{children:`You need to set up Google Access Token to use the search function.`}),`\n`,_jsxs(_components.p,{children:[`👉 `,_jsx(_components.a,{href:`/en/search`,children:`Set up Search Function`})]}),`\n`,_jsx(Heading,{level:`3`,id:`can-i-add-music-without-search`,children:`Can I add music without search?`}),`\n`,_jsx(_components.p,{children:`Currently, you cannot add music without Google Access Token. The YouTube URL direct input feature is under development.`}),`\n`,_jsxs(_components.p,{children:[`👉 `,_jsx(_components.a,{href:`/en/search`,children:`Set up Search Function`})]}),`\n`,_jsx(Heading,{level:`2`,id:`invitation-related`,children:`Invitation Related`}),`\n`,_jsx(Heading,{level:`3`,id:`invitation-email-didn’t-arrive`,children:`Invitation email didn’t arrive`}),`\n`,_jsx(_components.p,{children:`Please check:`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`Verify you invited with Gmail account`}),`\n`,_jsx(_components.li,{children:`Check spam folder`}),`\n`,_jsx(_components.li,{children:`If Google Workspace, check admin settings`}),`\n`]}),`\n`,_jsx(Heading,{level:`3`,id:`can-i-invite-with-non-gmail-emails`,children:`Can I invite with non-Gmail emails?`}),`\n`,_jsx(_components.p,{children:`No, BGMS only supports Gmail and Google Workspace accounts.`}),`\n`,_jsx(Heading,{level:`2`,id:`channel-related`,children:`Channel Related`}),`\n`,_jsx(Heading,{level:`3`,id:`how-many-channels-can-i-create`,children:`How many channels can I create?`}),`\n`,_jsxs(_components.p,{children:[`You can create up to `,_jsx(_components.strong,{children:`3 channels`}),`.`]}),`\n`,_jsx(Heading,{level:`3`,id:`how-do-i-delete-a-channel`,children:`How do I delete a channel?`}),`\n`,_jsx(_components.p,{children:`You can find the delete option in channel settings.`}),`\n`,_jsx(Heading,{level:`3`,id:`what-is-a-ghost-channel`,children:`What is a Ghost Channel?`}),`\n`,_jsxs(_components.p,{children:[`A Ghost Channel is a `,_jsx(_components.strong,{children:`frozen state`}),` that occurs when the channel owner leaves the channel.`]}),`\n`,_jsx(_components.p,{children:`When a channel becomes a Ghost Channel, member management features like invitations and playlist additions/deletions are restricted, but existing members can still enjoy content through the player.`}),`\n`,_jsx(Warning,{children:_jsx(_components.p,{children:`Once a channel becomes a Ghost Channel, it cannot be recovered.`})}),`\n`,_jsx(Heading,{level:`3`,id:`what-happens-when-all-members-leave-a-channel`,children:`What happens when all members leave a channel?`}),`\n`,_jsx(_components.p,{children:`If all existing members leave the channel, the channel will be deleted. Please be careful!`}),`\n`,_jsx(Heading,{level:`2`,id:`playback-related`,children:`Playback Related`}),`\n`,_jsx(Heading,{level:`3`,id:`are-there-really-no-ads`,children:`Are there really no ads?`}),`\n`,_jsx(_components.p,{children:`Yes! YouTube music played through BGMS doesn’t show mid-video ads. (Banner ads at the bottom may still appear)`}),`\n`,_jsx(Heading,{level:`3`,id:`what-happens-when-multiple-people-add-music-simultaneously`,children:`What happens when multiple people add music simultaneously?`}),`\n`,_jsx(_components.p,{children:`They’re added to the playlist in order. Like a jukebox, everyone can enjoy music together!`}),`\n`,_jsx(Heading,{level:`2`,id:`troubleshooting`,children:`Troubleshooting`}),`\n`,_jsx(Heading,{level:`3`,id:`music-won’t-play`,children:`Music won’t play`}),`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`Please check the following:`})}),`\n`,_jsxs(_components.ol,{children:[`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`Verify Google Access Token`})}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`Confirm that Google Access Token is set up correctly`}),`\n`,_jsx(_components.li,{children:`Check if token expiration hasn’t passed`}),`\n`,_jsxs(_components.li,{children:[`See `,_jsx(_components.a,{href:`/en/search`,children:`Set up Search Function`}),` to reconfigure`]}),`\n`]}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`Check internet connection`})}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`Verify Wi-Fi or mobile data connection status`}),`\n`,_jsx(_components.li,{children:`Try reconnecting if connection is unstable`}),`\n`]}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`Clear browser cache`})}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`Delete browser cache and cookies`}),`\n`,_jsx(_components.li,{children:`Refresh the page`}),`\n`]}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`Try on a different device`})}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`Sign in with the same account on another device to test`}),`\n`,_jsx(_components.li,{children:`This helps identify if the issue is device-specific`}),`\n`]}),`\n`]}),`\n`]}),`\n`,_jsx(_components.p,{children:_jsxs(_components.strong,{children:[`If these steps don’t resolve the issue, please contact `,_jsx(_components.a,{href:`mailto:cs@bgms.live`,children:`cs@bgms.live`}),`.`]})}),`\n`,_jsx(Heading,{level:`3`,id:`”this-video-can’t-be-played”-error`,children:`”This video can’t be played” error`}),`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`Why this error occurs:`})}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`YouTube has restricted playback of that music (geographic restrictions, licensing issues, etc.)`}),`\n`,_jsx(_components.li,{children:`The music has been deleted from YouTube`}),`\n`,_jsx(_components.li,{children:`Your YouTube account has playback restrictions`}),`\n`]}),`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`Solutions:`})}),`\n`,_jsxs(_components.ol,{children:[`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`Find an alternative version`})}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`Try searching for the same song by a different uploader`}),`\n`,_jsx(_components.li,{children:`Look for the music on the artist’s official channel`}),`\n`]}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`Re-login to your account`})}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`Reset your Google Access Token`}),`\n`,_jsx(_components.li,{children:`Log in to your account again`}),`\n`]}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`Check VPN usage`})}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`If using a VPN, try disabling it before playing`}),`\n`,_jsx(_components.li,{children:`Geographic restrictions may be the cause`}),`\n`]}),`\n`]}),`\n`]}),`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`If only specific songs produce this error, try playing other music.`})}),`\n`,_jsx(Heading,{level:`3`,id:`invitation-email-didn’t-arrive-2`,children:`Invitation email didn’t arrive`}),`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`Things to check:`})}),`\n`,_jsxs(_components.ol,{children:[`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`Check spam folder`})}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`Look in Gmail’s spam/junk folder`}),`\n`,_jsx(_components.li,{children:`Check other mail tabs in Gmail`}),`\n`]}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`Check email filters`})}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`Go to Gmail Settings > Filters and Blocked Addresses`}),`\n`,_jsxs(_components.li,{children:[`Look for `,_jsx(_components.a,{href:`mailto:cs@bgms.live`,children:`cs@bgms.live`}),` or related domains`]}),`\n`,_jsx(_components.li,{children:`Delete any blocking filters`}),`\n`]}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`Google Workspace admin settings`})}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`If using a company Google Workspace account, ask admin if email reception is restricted`}),`\n`,_jsx(_components.li,{children:`Your admin may have restricted incoming emails from external sources`}),`\n`]}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`Request invitation again`})}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`Ask the channel owner to resend the invitation`}),`\n`,_jsx(_components.li,{children:`Wait a few minutes and check again`}),`\n`]}),`\n`]}),`\n`]}),`\n`,_jsx(_components.p,{children:_jsxs(_components.strong,{children:[`If emails still don’t arrive, contact `,_jsx(_components.a,{href:`mailto:cs@bgms.live`,children:`cs@bgms.live`}),`.`]})}),`\n`,_jsx(Heading,{level:`3`,id:`multiple-people-controlling-at-the-same-time-seems-chaotic`,children:`Multiple people controlling at the same time seems chaotic`}),`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`This is expected behavior!`})}),`\n`,_jsx(_components.p,{children:`BGMS is designed as a jukebox system:`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Simultaneous additions`}),`: When multiple people add music at the same time, they’re queued in the order they were added`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Sequential playback`}),`: When one song ends, the next one automatically starts playing`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Fair system`}),`: Everyone gets to enjoy music equally`]}),`\n`]}),`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`What to expect:`})}),`\n`,_jsxs(_components.ol,{children:[`\n`,_jsx(_components.li,{children:`User A adds Song 1 (now playing)`}),`\n`,_jsx(_components.li,{children:`User B adds Song 2 (waiting)`}),`\n`,_jsx(_components.li,{children:`User C adds Song 3 (waiting)`}),`\n`,_jsx(_components.li,{children:`Song 1 ends → Song 2 plays → Song 3 plays`}),`\n`]}),`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`This is the intended design, so if you think “control is getting chaotic,” check if other users are adding music.`})}),`\n`,_jsx(Heading,{level:`3`,id:`channel-permissions-explained`,children:`Channel permissions explained`}),`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`Owner permissions:`})}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`Modify channel settings`}),`\n`,_jsx(_components.li,{children:`Invite and remove members`}),`\n`,_jsx(_components.li,{children:`Add and delete playlists`}),`\n`,_jsx(_components.li,{children:`Delete the channel`}),`\n`]}),`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`Member permissions:`})}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`Search and add music`}),`\n`,_jsx(_components.li,{children:`View currently playing music`}),`\n`,_jsx(_components.li,{children:`View playlists`}),`\n`,_jsx(_components.li,{children:`Cannot manage members or change settings`}),`\n`]}),`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`Having permission issues?`})}),`\n`,_jsxs(_components.ol,{children:[`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`Verify your role`})}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`Check your role in the channel (Owner or Member)`}),`\n`,_jsx(_components.li,{children:`Contact the owner if you need different permissions`}),`\n`]}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`No owner available (Ghost Channel)`})}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`Ghost channels have most features restricted`}),`\n`,_jsxs(_components.li,{children:[`See `,_jsx(_components.a,{href:`/en/faq#what-is-a-ghost-channel`,children:`Ghost Channel information`}),` for details`]}),`\n`]}),`\n`]}),`\n`]}),`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`If you need permission changes, ask your channel owner.`})}),`\n`,_jsx(Heading,{level:`2`,id:`technical-support`,children:`Technical Support`}),`\n`,_jsx(Heading,{level:`3`,id:`i-have-more-questions`,children:`I have more questions`}),`\n`,_jsxs(_components.p,{children:[`Please contact `,_jsx(_components.a,{href:`mailto:cs@bgms.live`,children:`cs@bgms.live`}),`.`]}),`\n`,_jsx(Heading,{level:`2`,id:`feature-suggestions`,children:`Feature Suggestions`}),`\n`,_jsx(Heading,{level:`3`,id:`i-want-to-suggest-a-new-feature`,children:`I want to suggest a new feature`}),`\n`,_jsxs(_components.p,{children:[`Send feature suggestions to `,_jsx(_components.a,{href:`mailto:cs@bgms.live`,children:`cs@bgms.live`}),`!`]})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"FAQ","description":"Frequently asked questions about using BGMS","href":"/en/faq"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[{"title":"Frequently Asked Questions (FAQ)","slug":"frequently-asked-questions-faq","depth":1,"children":[]},{"title":"Search Related","slug":"search-related","depth":2,"children":[{"title":"Search doesn’t work","slug":"search-doesn’t-work","depth":3,"children":[]},{"title":"Can I add music without search?","slug":"can-i-add-music-without-search","depth":3,"children":[]}]},{"title":"Invitation Related","slug":"invitation-related","depth":2,"children":[{"title":"Invitation email didn’t arrive","slug":"invitation-email-didn’t-arrive","depth":3,"children":[]},{"title":"Can I invite with non-Gmail emails?","slug":"can-i-invite-with-non-gmail-emails","depth":3,"children":[]}]},{"title":"Channel Related","slug":"channel-related","depth":2,"children":[{"title":"How many channels can I create?","slug":"how-many-channels-can-i-create","depth":3,"children":[]},{"title":"How do I delete a channel?","slug":"how-do-i-delete-a-channel","depth":3,"children":[]},{"title":"What is a Ghost Channel?","slug":"what-is-a-ghost-channel","depth":3,"children":[]},{"title":"What happens when all members leave a channel?","slug":"what-happens-when-all-members-leave-a-channel","depth":3,"children":[]}]},{"title":"Playback Related","slug":"playback-related","depth":2,"children":[{"title":"Are there really no ads?","slug":"are-there-really-no-ads","depth":3,"children":[]},{"title":"What happens when multiple people add music simultaneously?","slug":"what-happens-when-multiple-people-add-music-simultaneously","depth":3,"children":[]}]},{"title":"Troubleshooting","slug":"troubleshooting","depth":2,"children":[{"title":"Music won’t play","slug":"music-won’t-play","depth":3,"children":[]},{"title":"”This video can’t be played” error","slug":"”this-video-can’t-be-played”-error","depth":3,"children":[]},{"title":"Invitation email didn’t arrive","slug":"invitation-email-didn’t-arrive-2","depth":3,"children":[]},{"title":"Multiple people controlling at the same time seems chaotic","slug":"multiple-people-controlling-at-the-same-time-seems-chaotic","depth":3,"children":[]},{"title":"Channel permissions explained","slug":"channel-permissions-explained","depth":3,"children":[]}]},{"title":"Technical Support","slug":"technical-support","depth":2,"children":[{"title":"I have more questions","slug":"i-have-more-questions","depth":3,"children":[]}]},{"title":"Feature Suggestions","slug":"feature-suggestions","depth":2,"children":[{"title":"I want to suggest a new feature","slug":"i-want-to-suggest-a-new-feature","depth":3,"children":[]}]}],"codeExamples":{}},"jsLinks":[],"subdomain":"dodlabinc","siteName":"BGMS","title":"FAQ - BGMS","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{}},"originalFileLocation":"en/faq.mdx"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"Frequently asked questions about using BGMS\">\u003cmeta data-mint-head name=\"application-name\" content=\"BGMS\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/dodlabinc/Vo6y2Zk83VUUbFux/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/dodlabinc/Vo6y2Zk83VUUbFux/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/dodlabinc/Vo6y2Zk83VUUbFux/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/dodlabinc/Vo6y2Zk83VUUbFux/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/dodlabinc/Vo6y2Zk83VUUbFux/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/dodlabinc/Vo6y2Zk83VUUbFux/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/dodlabinc/Vo6y2Zk83VUUbFux/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/dodlabinc/Vo6y2Zk83VUUbFux/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/dodlabinc/Vo6y2Zk83VUUbFux/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"FAQ - BGMS\">\u003cmeta data-mint-head property=\"og:description\" content=\"Frequently asked questions about using BGMS\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"BGMS\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://docs.bgms.live/en/faq\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://dodlabinc.mintlify.app/_mintlify/api/og/v2?division=Others\u0026amp;title=FAQ\u0026amp;description=Frequently+asked+questions+about+using+BGMS\u0026amp;theme=0ea8d3aa9e141f1ac71ecbb3\u0026amp;signature=02189754923c359be937020f899c59868351114af5dc4e5de5a300d210796336\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"FAQ - BGMS\">\u003cmeta data-mint-head name=\"twitter:description\" content=\"Frequently asked questions about using BGMS\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://dodlabinc.mintlify.app/_mintlify/api/og/v2?division=Others\u0026amp;title=FAQ\u0026amp;description=Frequently+asked+questions+about+using+BGMS\u0026amp;theme=0ea8d3aa9e141f1ac71ecbb3\u0026amp;signature=02189754923c359be937020f899c59868351114af5dc4e5de5a300d210796336\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/dodlabinc/Vo6y2Zk83VUUbFux/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"BGMS\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#0D9373\">\u003clink data-mint-head rel=\"canonical\" href=\"https://docs.bgms.live/en/faq\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/en/faq.md\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://docs.bgms.live/#organization\",\"name\":\"BGMS\",\"url\":\"https://docs.bgms.live\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/dodlabinc/kv-L8L5VSmqMThQY/images/logo/logo.svg?fit=max\u0026auto=format\u0026n=kv-L8L5VSmqMThQY\u0026q=85\u0026s=ef26a01cacff22e9bd68ed439d3aa014\"}},{\"@type\":\"WebSite\",\"@id\":\"https://docs.bgms.live#website\",\"name\":\"BGMS\",\"url\":\"https://docs.bgms.live\",\"publisher\":{\"@id\":\"https://docs.bgms.live/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://docs.bgms.live/en/faq#webpage\",\"url\":\"https://docs.bgms.live/en/faq\",\"name\":\"FAQ\",\"description\":\"Frequently asked questions about using BGMS\",\"isPartOf\":{\"@id\":\"https://docs.bgms.live#website\"},\"breadcrumb\":{\"@id\":\"https://docs.bgms.live/en/faq#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://docs.bgms.live/en/faq#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"BGMS\",\"item\":\"https://docs.bgms.live\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\",\"item\":\"https://docs.bgms.live/en/faq\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://docs.bgms.live/en/faq#article\",\"headline\":\"FAQ\",\"name\":\"FAQ\",\"description\":\"Frequently asked questions about using BGMS\",\"url\":\"https://docs.bgms.live/en/faq\",\"mainEntityOfPage\":{\"@id\":\"https://docs.bgms.live/en/faq#webpage\"},\"publisher\":{\"@id\":\"https://docs.bgms.live/#organization\"},\"isPartOf\":{\"@id\":\"https://docs.bgms.live#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"BGMS\",\"creator\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","siteName":"BGMS","nav":{"global":null,"anchors":[{"anchor":"한국어","icon":"language","pages":[{"title":"한국어","href":"/ko/introduction"}]},{"anchor":"English","icon":"language","groups":[{"group":"Introduction","pages":[{"title":"Introduction","href":"/en/introduction"}]},{"group":"Getting Started","pages":[{"title":"Getting Started","href":"/en/getting-started"},{"title":"Create a Channel","href":"/en/create-channel"},{"title":"Invite Friends","href":"/en/invite-friends"}]},{"group":"Features","pages":[{"title":"Add Music","href":"/en/add-music"},{"title":"Remote Control","href":"/en/remote-control"},{"title":"Player","href":"/en/player"},{"title":"Set Up Music Search","description":"Complete in 3-5 minutes! Easily enable the search feature","href":"/en/search"}]},{"group":"Others","pages":[{"title":"FAQ","href":"/en/faq"},{"group":"Update Notes","pages":[{"title":"Update Notes","description":"Latest updates and changes for BGMS","href":"/en/updates/index"},{"title":"November 21, 2025 Update","href":"/en/updates/2025.11.21"}]}]}]},{"anchor":"日本語","icon":"language","pages":[{"title":"日本語","href":"/ja/introduction"}]}]},"basePath":"","title":"FAQ - BGMS","buildId":"dpl_9VVk5y1P8k1ATeJguVngy9Q3cmbD","deploymentId":"dpl_9VVk5y1P8k1ATeJguVngy9Q3cmbD","dynamics":[],"chunks":[]}
